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Order Status Tracking

To check the real-time status of your shipment, please visit the global package tracking platform:🔍 17TRACK Simply enter your tracking number to monitor your parcel’s delivery progress anytime, anywhere.

Get Answers Quickly

For common questions—such as shipping policies, return procedures, or product details—we recommend checking our FAQ Help Center first. It’s packed with solutions to frequently asked questions, allowing you to get the answers you need in minutes.
If you can’t find what you’re looking for in the FAQ, feel free to submit your inquiry via the contact form on our website, or reach out to us directly by email:

📧 Support Email: support@forgidea.com

Important Notes

  • Office Hours: 9:00 AM – 5:00 PM EST (Monday to Friday)
  • Response Time: We strive to reply to all emails within one business day. If you haven’t received a response within this timeframe, please check your spam or junk folder—our messages may be filtered there by mistake.
  • To ensure we can assist you efficiently, please avoid sending multiple duplicate emails. Duplicate messages may slow down our response time and delay the resolution of your issue.
We appreciate your patience and understanding. Our team is working hard to address every inquiry as quickly as possible, and we look forward to assisting you!